Subprocessor List
ProPlayAI Subprocessor List
Last Updated: February 12, 2026
Overview
SimpleTherapy, Inc. engages certain third-party service providers (“Subprocessors”) to process Customer Data in connection with the delivery of ProPlayAI sports performance analysis services. SimpleTherapy maintains appropriate contractual arrangements with each Subprocessor to ensure data protection standards consistent with applicable laws and our commitments to customers.
This list applies to ProPlayAI and PitchAI products and services.
Authorized Subprocessors
| Subprocessor | Purpose |
| Microsoft Azure | Cloud infrastructure, including compute, storage (for videos and metadata), database services, networking, and security services |
| Cloudflare | DNS management and performance optimization |
| Mailgun | Secure transactional email delivery with SPF, DKIM, and DMARC protections |
| Datadog | Monitoring and observability platform for application logs, metrics, and performance data |
| Stripe | Payment processing, billing, and subscription management |
| Apple Developer | Publishing and distribution of iOS applications |
| Google Play Console | Publishing and distribution of Android applications |
Note Regarding Minor Athletes
ProPlayAI is used by athletes of all ages, including minors. All Subprocessors are contractually bound to protect personal data in accordance with applicable laws, including the Children’s Online Privacy Protection Act (COPPA) where applicable. We do not share personal data of minors with Subprocessors except as necessary to provide the Services.
Data Location
Unless otherwise specified in a customer agreement, data is primarily processed in the United States. For customers requiring specific data residency (e.g., UK, EU, Australia), please contact us to discuss available options.
Updates to This List
SimpleTherapy may update this Subprocessor list from time to time:
- We will provide at least fourteen (14) days’ prior notice before authorizing a new Subprocessor
- Enterprise customers with an executed DPA may object to a new Subprocessor as described in the DPA
- The current version of this list is always available at proplayai.com/subprocessors
Subscribe to Updates
To receive email notifications when this Subprocessor list is updated, contact privacy@simpletherapy.com with “Subscribe to ProPlayAI Subprocessor Updates” in the subject line.
Contact
Privacy Inquiries: privacy@simpletherapy.com
General Support: support@proplayai.com
DPA Requests: legal@simpletherapy.com
Related Documents
- Privacy Policy: com/privacy-policy
- Terms and Conditions: com/terms-and-conditions
- Data Processing Addendum: Available upon request
